What Our Customers Say
What our customers say about us is true testament to the impact we have on lives every day. We love the applause and take on board all feedback to continually improve.
The sale was smooth and easy No problems Michelle had everything under control. We just left it to Michelle her knowledge was on the ball. First ever sale of a property we did not know what we were in for. All the worry went when Michelle took the whole sale in hand.
Rhonda was professional, enthusiastic and a pleasure to deal with! We were very happy with the efficiency of the campaign to sell our house and Rhonda even went the extra mile with potential buyers. Rhonda was also excellent in communicating at all stages of the process. The expectations were clearly set our and matched our understanding and we are very happy with the result achieved. LJ Hooker made the process very easy and we are extremely happy to have had our property sold by Rhonda and her team!
After previous experience with some large real estate agencies I was really looking for an agent offering a personalised and customer focused approach to sell my property. Jane demonstrated these qualities as well as her market knowledge at our first meeting. Jane actively listened to and took on board my comments and always responded promptly to my questions. Her happy ''can do'' attitude was so reassuring! Jane made coordinating the many activities involved in exhibition and sale of my property so effortless. Jane attended all exhibition openings, cheerfully welcoming all comers and offering personal attention with every query. Within a very short time after each exhibition opening Jane called me with a full report from viewing parties. I'd have no hesitation in engaging Jane for my future real estate needs and based on my experience my daughter has now engaged Jane to sell her own property. I do recommend Jane Kusetic!
I recently used Prue Down to list my home at Conder and I recommend her without hesitation. Prue's attention to detail, enthusiasm and integrity made the process so easy. I was thrilled with the result of my sale and really can't thank Prue enough. If you are looking for an agent to sell your home, call Prue. You will not be disappointed. Thanks again Prue!
I met Jane a couple years ago when we were thinking of selling our house & downsizing. I just wanted some information on current real estate market. We kept in touch for the next 2 years and it was not until 2017 when we were finally ready to sell. I called Jane and we were on the market. Jane’s bubbly, enthusiastic & professional personality gave us the confidence we needed to sell our house & buy our new house. Jane’s personalised service navigating successfully through some tough jobs, was outstanding & very organised in every way possible. Jane has access to a range of professional contacts who worked well together and she constantly kept us updated. We would recommend Jane & her team to anyone thinking of selling or buying a house.
Jocelyne & David, Garran
After feeling disappointed with another service we had been receiving when trying to sell our mother’s house, we turned to LJ Hooker Weston. We contacted LJ Hooker online on a Sunday night and on Monday, Prue Down called to arrange an appointment. Two days later we met with Prue. She could not have been more helpful. She was friendly, energetic, enthusiastic and excited about the prospect of trying sell the house. The home was not without its challenges, but Prue consistently had many people through open houses as a result of her diligent marketing campaign, energy and follow through. Not only Prue but all the staff at LJ Hooker Weston pulled together to better style the mostly empty home to make it more appealing. When we were getting frustrated, Prue encouraged us to keep going which resulted in a sale. If I needed to buy or sell in Canberra again there would be no doubt which agent I would call. Thank you, Prue.
Jacqui and Chris, Chapman
Thank you, Michelle, for your excellent serviced you provided and finding a buyer for my property well before auction date. With you being able to respond to a variety of requests in a timely manner made the whole selling process much easier. I would recommend you to my friends and family should they be looking for a real estate agent in the future.
Thank again so very much for all your hard work in securing this sale. You have gone above and beyond in showing the property to prospective buyers (despite challenges!) and then ensuring the current buyer, and I, would be happy. It’s been a real pleasure working with you every step of the way to get this successful outcome and I will definitely be referring other people to you and coming back for your help if I ever decide to put my Kambah home on the market. Thanks again Michelle!